INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Yes, you will receive a product that closely matches the image shown. Since our items are handcrafted, slight variations in color, texture, or design may occur, making each piece unique and special. These small differences are a testament to the handmade nature and individuality of every product.

You can view and download your sales receipt by logging into your account on our website. Once logged in, go to the “Order History” section, where you’ll find your purchase details and the option to access your receipt.

To return an item, please visit our “Returns & Exchanges” page and follow the instructions provided. You can initiate a return within 5 days of receiving your order. Ensure the product is in its original condition, and we’ll guide you through the return process smoothly.

Yes, we do our best to restock popular items. If a product is marked “out of stock,” you can sign up for notifications on the product page, and we’ll inform you as soon as it’s available again.

Yes, we do offer international shipping! You can place your order from anywhere in the world. Please note that international shipping rates and delivery times may vary based on your location. Check our shipping policy for more details.

 

We offer various shipping options to suit your needs, including standard, expedited, and express shipping. You can choose your preferred method during the checkout process. Delivery times and costs will be displayed based on your location and selected option

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